NC Quick Pass is a pre-paid account used for all electronic toll collection. It is one way of paying for tolls on North Carolina toll facilities. (See Bill by Mail for the other method.) Drivers open an NC Quick Pass pre-paid account and use a small electronic device called a transponder. The transponder attaches to the vehicle and is read by antennas mounted above the roadway. Toll payment is automatically deducted from the customer's account. NC Quick Pass customers receive a discounted toll rate from non-account holders.
Once you sign up for an NC Quick Pass account and purchase a transponder, the transponder will be mounted to the vehicle. This transponder is read as you pass through the toll zones and the information is sent to our Customer Service Center. This information is processed, and a toll payment is automatically deducted from the customer's pre-paid account.
Signing up for an NC Quick Pass account is quick and easy through our online application at www.ncquickpass.com. You may also download an application and fax or mail it to the NC Quick Pass Customer Service Center. You will receive your transponder in the mail within 5-7 business days.

Customer Service Center location/mailing address: 200 Sorrell Grove Church Road, Suite A in Morrisville, NC 27560. Fax number: (919) 388-3279.

Once you have signed up for an NC Quick Pass account, the easiest way to manage your account information, update or change credit card information, track transponder usage, obtain statements, or make a payment is through the website.

Follow these steps:
  1. Pay your Bill by Mail account in full through the Bill by Mail tab at the top of this website. You will need your invoice number.
  2. After payment, there will be a link in the box on the top payment confirmation page that says "Click here" to convert your account. Click this link.
  3. Follow the directions to convert the account.
  4. After converting the account, the default PIN number will be set to 1111. You must call 877-7MY-PASS (877-769-7277) to change the PIN number.

Quick Guides

For Guidance regarding NC Quick Pass, please see these documents!

Collections Process

Map & Rates – 2014

How to convert your account

Which transponder do I need?

How It Works Video

Watch our video for a quick explanation of NC Quick Pass™ and see how it works!
Click the link!
How It Works

Maintenance

Maintenance on our NC Quick Pass website occurs every Tuesday evening after 9:00pm. Please take this into consideration when managing your account online.

Announcements

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