Personal accounts are accounts that are mainly used for private individuals and can have up to five (5) vehicles per account. Accounts mainly used for business travel are considered business accounts and may have an unlimited number of transponders. A transponder is required for each vehicle listed on the account whether the account is personal or business.

NC Quick Pass toll rates are the same for both personal and business accounts and are based on vehicle classification.

Yes. Accounts can have multiple vehicles. The number of vehicles depends on the type of account, personal (limit of 5) or business (unlimited). You should provide NC Quick Pass with details of all vehicles that you will use with your NC Quick Pass account. Each vehicle requires its own transponder.
An account with no toll transactions for a period of 12 consecutive months will be charged a $1.00 monthly maintenance fee until the account is closed. If the account balance falls below $1.00, the account will be automatically closed and all transponders will be deactivated. You will be notified of the account closure in writing through mail or e‑mail.
You may request that your account be closed through our website, in writing through the mail or email, or in person at the Customer Service Center.
The following table shows the fees that may be applied to your account and are subject to change at any time:

Inactive account fee (If no toll usage for 12 months) $1/month
Quarterly mailed statement fee$5/statement
Returned check fee $25/check
Tolls charged through license plate identification due to no transponder read, if the plate toll transactions exceed 15% per month. $5/month

Personal accounts are accounts that are mainly used for private individuals and can have up to five (5) vehicles per account. Accounts mainly used for business travel are considered business accounts and may have an unlimited number of transponders. A transponder is required for each vehicle listed on the account whether the account is personal or business.

NC Quick Pass toll rates are the same for both personal and business accounts and are based on vehicle classification.

Yes. Accounts can have multiple vehicles. The number of vehicles depends on the type of account, personal (limit of 5) or business (unlimited). You should provide NC Quick Pass with details of all vehicles that you will use with your NC Quick Pass account. Each vehicle requires its own transponder.
An account with no toll transactions for a period of 12 consecutive months will be charged a $1.00 monthly maintenance fee until the account is closed. If the account balance falls below $1.00, the account will be automatically closed and all transponders will be deactivated. You will be notified of the account closure in writing through mail or e‑mail.
You may request that your account be closed through our website, in writing through the mail or email, or in person at the Customer Service Center.
The following table shows the fees that may be applied to your account and are subject to change at any time:

Inactive account fee (If no toll usage for 12 months) $1/month
Quarterly mailed statement fee$5/statement
Returned check fee $25/check
Tolls charged through license plate identification due to no transponder read, if the plate toll transactions exceed 15% per month. $5/month

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Question or Comments 
 Have you checked for the answer to your question on the Frequently Asked Questions page?
 If the FAQ's do not answer your question or you would like to send general comments or feedback, please submit your questions or comments using the form below - We're more than happy to respond!

We welcome your comments and will get back to you in a timely manner.

NOTE: If you wish to pay my Bill By Mail, please click the PAY MY BILL tab above. If you have a question or issue regarding your NC Quick Pass account, please click the MANAGE YOUR ACCOUNT tab above, log in, and submit an Account Inquiry.
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  (First Name as it appears on your vehicle registration)
  (Last Name as it appears on your vehicle registration)
 
 
 
 
Question, Suggestion or Issue
 
 
 In order to provide the best possible customer service and response to your inquiry, please be sure you provide us with as much information as possible; such as your name, the license plate number, invoice number, account number and/or the address associated with the license plate, invoice, or account you are inquiring about.
 
 
 
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