If you do not have a past invoice number, please contact the NC Quick Pass Customer Service Center with your:
Note: To Sign up for an HOV account, you must visit an NC Quick Pass Customer Service Center or call 877-7MY-PASS (877-769-7277).
The AUTHORITY will perform an ACCOUNT analysis on all new ACCOUNTS thirty (30) days from the date of the account opening (or account conversion date) and every ninety (90) days thereafter. If your average monthly usage within a ninety (90) day period is above or below your replenishment amount, the AUTHORITY will automatically adjust your replenishment amount to approximate one-month's level of use. You will be notified by mail or e-mail after this change is made to your replenishment amount.